Frequently Asked Questions

Have Any Questions?
Frequently Asked Questions
Got a question? We’ve got answers. If you have some other questions, see our support center.
What payment services do you support?
We currently accept Paypal payments and credit card payments through Paypal.
How long will it take to receive my IPTV login info?
We will email you within 5min – 2 hours.
Please note during busy periods at evenings and weekends orders may take up to 5 hours to process
Which devices can I use?
You can use all common devices that can receive IPTV. These include: Android devices: Formuler, MAG, Mi Box, Fire TV
Stick, Fire TV Cube Enigma devices: DreamBox, Gigablue, VU + Zero, Roku,
Apple Devices : Ipad, Iphone, Apple TV
Others: SmartTV, laptop / computer, mobile phone
Can I request refund?
100% Money Back Guarantee In other words, you can get your money back for any subscription made within the past 14 days
Can this service be used in my country?
Absolutely, our service requires only an Internet connection to work, wherever you are on earth.
Can i use my subscription on multiple devices?
Please pay attention that 1 subscription With 1 connection can be used on multiple devices but you can watch only on 1 device at the same time, to Use it on multiple Devices you need to upgrade your Subscription to More than 1 connection.
Wi-Fi vs Ethernet, Which Connection to Use?
Both are good, but for a better IPTV viewing experience we recommend that you connect your IPTV device using ethernet cable
Do I need a satellite for using IPTV?
No, you will connect to our servers via the Internet and you don’t need dish and satellite equipment.
Do i need a VPN service?
** A VPN service is not required. IPTV streaming is very safe, but you still have the option of protecting your Internet connection with an anonymization service. This means that tracing would no longer be possible.
How to setup IPTV on my device?
It is very easy to connect IPTV. Follow the tutorial page, chat with us or send an email, our agents will help you set it up on your device.
How fast does my internal connection have to be?
For FHD content we recommend 16 Mbit / s – 32 Mbit / s.
A stable internet connection is required. Internet over the mobile network is not stable.
I have an other question !
If you have any questions, feel free to contact us via Whatsapp live chat or email